Pay Your Rent
Rents are calculated on a weekly basis but you can pay your rent monthly.
Pay your rent online
You can pay your rent online through the ALLPAY* secure payment gateway using your credit or debit card.
In order to do this you need your ALLPAY swipe card. For more information about this service visit ALLPAY’s FAQs.
*We have an arrangement with ALLPAY, a company which specialises in collecting rents and other regular payments. There is no charge to the tenant and your payments can be as large or as small as you choose, as long as the rent is paid in full each week. Every tenant is issued with a plastic swipe card. If you lose your swipe card please contact the office.
Other Ways to Pay Your Rent
In Shops and Post Offices
You can pay your rent using your ALLPAY card in any Post Office or shop that displays the PayPoint sign.
You can also pay your rent by direct debit – this means your rent will automatically be deducted from your account each month.
Please phone the rent officer or the housing manager who will arrange this. It can be set up over the phone. We will agree with you the best day for the payments to be taken from your account.
When your rent changes in April, we will give you notice of the new amount and adjust the direct debit without you having to do anything. We will give you 14 days notice of any changes.
If you would like to pay by direct debit please call 0208 692 9294 and have your bank account details to hand.
If you have any problems or queries about your rent, please contact our office immediately.
Lorraine will be more than happy to discuss with you any concerns or questions you may have.